Refund policy

Returns and Warranties

RTA provides a 90-Day Limited Warranty for products. RTA's obligations are limited to repair of the defect or replacement of the defective part or at its discretion replacement of the product itself. RTA is not liable for any loss or damage (including indirect, special, incidental or consequential damages), caused directly or indirectly by the products it sells.

All software and digital media products are non-returnable and non-refundable. Please refer to the product license for specific terms. Hardware keys that are lost or stolen can not be replaced. Damaged hardware keys can be replaced for a fee. Please contact sales@radhaz.com for instructions.

A Return Materials Authorization (RMA) is required for all returned orders. Please contact sales@radhaz.com requesting an RMA. A 20% restocking fee will be assessed for any order that is returned. The original shipping charges to the customer are non-refundable. Return shipping charges are the responsibility of the customer. Please include original order information and credit card info with the shipment.